Privacy policy

Effective date: August 2026

At Kilthomas, we take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and relevant Irish data protection laws.

We want to be clear and transparent, so you feel confident sharing your information with us.

1. Who We Are

Kilthomas is a nature-based eco-tourism accommodation business based at Kilthomas Farm in North County Wexford, Ireland.

Business name: Kilthomas
Address: Kilthomas Farm, near Ferns, Co. Wexford
Emailinfo@kilthomas.ie

2. What Information We Collect

We may collect and process the following personal data:

  • Contact details such as your name, email address, and phone number (if provided)

  • Booking information including your stay dates, preferences, and any dietary or accessibility notes

  • Communications such as messages sent via our website contact form or by email

  • Technical data such as IP address, browser type, pages visited, and device information (via cookies and analytics tools)

  • Marketing preferences if you subscribe to a newsletter or request updates

We do not knowingly collect data from children under the age of 16 without parental consent.

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to your enquiries and messages

  • To manage and confirm your bookings

  • To personalise your stay and offer relevant guest experiences

  • To send important updates before or after your stay

  • To comply with legal and regulatory obligations

  • To analyse and improve our website and services

We will only use your personal data when the law allows us to and where we have a legitimate reason to do so.

4. Sharing Your Data

We do not sell your information. We only share your personal data when necessary and with trusted third parties, such as:

  • Booking platforms (e.g. Airbnb or Booking.com, if you book through them)

  • Payment processors for secure transactions

  • Web service providers who help us operate and maintain our website

All partners are required to comply with GDPR and handle your data securely.

5. Your Rights Under GDPR

As a data subject, you have the right to:

  • Request access to the personal data we hold about you

  • Correct any inaccurate or incomplete information

  • Request deletion of your data where appropriate

  • Object to or restrict certain forms of data processing

  • Withdraw your consent for marketing communications at any time

  • Lodge a complaint with the Data Protection Commission: www.dataprotection.ie

To exercise any of your rights, please email us at info@kilthomas.ie

6. Cookies and Website Analytics

Our website uses cookies to improve functionality and help us understand how visitors use the site. Cookies collect anonymised data such as device type, browser, and time spent on pages.

You can control or disable cookies through your browser settings at any time.

We may use services such as Google Analytics to monitor website performance. These tools do not identify you personally.

7. Data Security

We take appropriate technical and organisational steps to protect your personal information. This includes secure hosting, password protection, data encryption, and restricted access to data.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal or tax obligations. After that, it is securely deleted or anonymised.

9. Updates to This Policy

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We recommend checking this page occasionally to stay informed.